Frequently Asked Questions
1. Why should I choose Deliver?
Anyone who runs a small business knows how much time you can lose processing your orders. Deliver offers a life-changing solution for all types of businesses, whether you own a restaurant, store or bakery.
The smart solution fully adapts to your company. It keeps track of your number of employees, time slots, services and more. This powerful tool is your game-changing ally that will simplify your everyday life.
No need to be an expert! Deliver is intuitive and easy to use. But if you experience any difficulty, our team is here to help you Monday to Friday from 9 a.m. to 6 p.m.
2. I don’t have a website yet. Can I still get Deliver?
Yes, you can still benefit from Deliver. You can easily integrate Deliver into your Facebook or Google My Business page.
3. Is it complicated to integrate Deliver into the website I have now?
It couldn’t be simpler. An expert will guide you and help you integrate your solution into your website. And if you feel ready to set up Deliver on your own, we even have a user-friendly Guide with all the steps.
4. Can I stop Deliver before or after the three-month free trial?
Deliver is commitment free. This means that you are free to unsubscribe at any time without any cost whatsoever.
If you unsubscribe before the end of the 3-month free trial, we will deactivate your solution and no fee will be charged to your account.If you unsubscribe beyond your three-month free trial, your subscription will end on the date of your next monthly renewal, at which point we will deactivate your solution.
5. How can I cancel if the solution does not work for me?
You have two options:
- You can write to us at the address module@linkeo.com and tell us the date when you’d like to cancel. (Thank you for using the email address you provided when you registered)
- Or you can call customer service at 1-844-254-6536
6. Is Deliver a good match for my business activity?
Don’t see your business sector on our website? Not to worry. We invite you to make a 15-minute appointment where our experts will analyze your activity and let you know if the Click & Collect solution is right for you.
7. How much time will I need to wait before I can use Deliver?
It’s just about instant. As soon as you register, we will provide you with all the tools you need to integrate your solution into your website and adjust any settings. If this feels too complicated for you, just book an appointment with one of our experts and they will take care of everything.
8. Can I change my Deliver settings once it’s installed?
Of course! After you finish your training with one of our experts, you will be free to change and adjust your solution. You’ll be in control 100% of the time.
That said, if you encounter any difficulty or don’t feel confident, our customer service team is available Monday to Friday from 9 a.m. to 6 p.m.
9. Can I implement an online payment system?
Yes. You can activate an online payment option and make your customers’ experience that much easier. Set up your account in just a few clicks and select if you prefer a full amount or a deposit.
Deliver, Click & Collect by Linkeo is partnered with STRIPE, the secure online payment solution. Today, STRIPE supports 100,000 businesses in more than 100 countries and almost all activity sectors. Once you've created your account, we'll link it to Deliver and you’ll be open for business!